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Refund Policy

Last updated September 15, 2026

Template drafted for Rose Lactation Collective LLC. Please review and adjust to how you want to run your practice.

Courses and guides

Our courses and e-guides are digital products delivered with instant access, so all sales are final and refunds are not offered once an order is placed.

Not sure which course is right for you? Send a message before you buy and we'll help you choose.

Something went wrong?

If you were charged twice, could not access your course within [two business days], or received the wrong product, email alexis@roselactationcollective.com with your order reference and we will put it right.

Gifts

Gift purchases follow the same policy. If a recipient already owns the course, contact us and we will arrange a substitute or credit.

Consultations

Consultation cancellations and rescheduling are handled through the SimplePractice client portal. Please give at least [24 hours] notice; late cancellations may be charged as shown at booking.